FAQ
Does the zoo accept interns ?
The zoo only offers one-day taster internships. To apply, please send your CV and covering letter to: info@muzoo.ch
Does the zoo offer guided tours ?
Yes. To book a guided tour of the zoo, please call +41 (0)32 967 65 00 during office hours from Monday to Friday. You can also email your request to: info@muzoo.ch
Are dogs allowed in the zoo ?
Only guide dogs are allowed in the zoo.
Is it possible to buy animals from the zoo ?
No, the animals are not for sale. However, we do sell young dwarf goats to private individuals once the goats are 4 months old. The sale is only agreed if the future owners can guarantee the animals’ welfare. The goats are only sold in pairs. For full information, please call 032 967 65 00 or email us at: info@muzoo.ch
Does the zoo have a restaurant ?
You can picnic at the zoo. However, until the MUZOO café opens at the end of 2022, there is currently no restaurant on site. A range of snacks is available from the kiosk at the south entrance. There are currently no covered picnic tables.
When are the zoo and vivarium open ?
The zoo is open 365 days a year. The opening times are 8am to 6pm in the summer, and 8am to 5pm in the winter. The vivarium is currently closed for construction work on the new museum. Entrance is free and collection boxes are available for donations.
How do I book a birthday party at the zoo for my child ?
Link to parties page. To make a booking, please call +41 (0)32 967 65 00
Is the site accessible to people with disabilities ?
Yes, all the paths are tarmacked. However, the main path is quite steep. North of the playground, the ladies’ toilets are accessible to persons with disabilities.
I’ve found a hedgehog. What should I do ?
Hedgehogs are a protected species. You can find information on emergency care for hedgehogs at http://www.herissons.ch/conseils-d-urgence/
I’ve found a bat. What should I do ?
Bats are a protected species. You can find information on emergency care for bats at https://chiroptera-ne.ch/
Does the zoo train apprentices ?
Yes. The zoo does routinely take on apprentices, but all the vacancies are currently filled.
I’ve found an injured animal. What should I do ?
Don’t panic. You will find a procedure to follow here
I’ve found a chick on the ground. What should I do ?
Don’t panic. You will find a procedure to follow here
Why was the natural history museum in La Chaux-de-Fonds closed ?
The Museum has moved to the Zoo site. The 100,000 specimens in the collections are being placed in storage and work is under way to create the future exhibition. More information on the IZoo18 Project.
Where is the new museum located ?
In the Bois du Petit-Château in the Ancien-Stand building.